Welcome to Manas JT Services

Manas JT Services delivers reliable, high-quality international customer support for businesses in the US and the UK. We specialize in handling customer inquiries, resolving issues efficiently, and ensuring every interaction strengthens your brand.

Find out how!

Hire Us For

US & UK Customer Support

Professional inbound and outbound call handling, order support, issue resolution, and customer satisfaction management.

Helpdesk & Technical Assistance

Trained agents to troubleshoot basic technical issues, guide customers step-by-step, and escalate complex cases smoothly.

Dedicated Business Support Services

Customized agent teams, process management, reporting, and performance tracking tailored to your brand’s needs.

Our Story

Discover Our Journey So Far

Manas JT Services started with a clear purpose: to deliver customer support that businesses can truly rely on. What began as a small team handling a handful of client calls has steadily grown into a full-fledged international call centre serving US and UK markets.
Through disciplined training, strong communication systems, and a commitment to quality, we’ve built a reputation for dependable service. Every step of our journey has been shaped by client trust, continuous improvement, and a drive to exceed expectations.
Today, we stand as a growing support partner helping brands deliver smoother, faster, and more professional customer experiences worldwide.

Learn more

Current Project: US Fleet Roadside Support Operations

We currently manage a fully US-based roadside assistance process supporting multiple lines of business for American fleet customers. Our role focuses on accuracy, speed, and coordination to ensure vehicles receive timely and reliable roadside service.

1. RPO – Reach Product Operations
We facilitate end-to-end roadside service setup by creating detailed and accurate service tickets. Each request is aligned with customer preferences and operational requirements, ensuring dealers receive clear instructions for faster and smoother service execution.
2. Web Form Dispatch Management
We handle roadside service requests submitted through web portals by identifying and assigning the nearest, most suitable truck dealers. All assignments are made in accordance with fleet preferences, location data, and service urgency to minimize downtime.
3. Phone ERS – Emergency Roadside Services
We support emergency roadside coordination by collecting comprehensive breakdown details directly from dispatch teams or drivers. This ensures precise service setup, quicker response times, and effective communication between fleets and service providers.

Need a Support Team You Can Rely On?

If you’re looking to strengthen your customer support, we’re ready to help. We provide trained agents, smooth processes, and reliable service tailored to your business needs. Let’s build a support system that works for you.

Connect with Us

Let us together build a flourishing business

When you partner with us, you’re not improving your customer support alone. We work alongside you, ensuring every interaction strengthens your brand and supports your team’s goals. If you need a dependable customer service partner who can enhance your reputation and improve customer satisfaction, we’re here to deliver.

Your Trusted Partners

A Dedicated Team with Modern Solutions

Our team brings energy, discipline, and fresh solutions to every project. We combine strong communication skills with modern support strategies to deliver faster responses, better customer satisfaction, and smarter ways to handle your clients.

Top view of a diverse team collaborating in an office setting with laptops and tablets, promoting cooperation.

Male call center agent with headset working at desk, providing excellent customer service.

Contact Us

Here’s how you can contact us for any questions or concerns.

Phone

+91 88666 02759

support@manasjtservices.in

Address

AECS Layout, ITPL Main Rd, Kundalahalli, Bengaluru, Karnataka 560037